SprintRay Reviews

Most of the prints been fitting okay and patients haven’t really had any issues, so that’s good. But I did have a few cases where the margins looked a little off and had to do remakes. Overall it gets the job done, just wish it was more consistent.

Setup was rough. Confusing from the start. The onboarding didn’t really help much either. Felt kind of useless.

At first, the printer seemed totally fine, but quickly I was like, why is this so complicated and expensive just to keep it running? Between the materials, replacement parts, and service costs, it started to feel like more hassle than it was worth. I ended up feeling like the ongoing costs just weren’t for me.

Resin choices are okay, but I wish there were a few more to pick from.

The material is fine overall, but maybe it’s just me—I was expecting it to feel a bit more durable. It works, but I’m not totally sure how well it’ll hold up over time...

I don’t know, we tried to make it work, but it just never really synced up with how we do things day to day. Like, little stuff kept feeling off, and it ended up being more of a headache than a help.

Our SprintRay printer has been offline way more than it’s actually printing, something feels off with how often it happens. We keep running into random errors, having to restart it, wait on support, and then the same issues pop up again the next week. For a busy clinic with jobs already booked, the uptime just isn’t where it needs to be. It’s been really frustrating.

I really wanted this software to work for my daily routine, but it crashes way too often to rely on. It feels buggy and unfinished, and every time I try to get help, the email replies sound like they were written by a robot instead of an actual person. Frustrating experience overall

I ordered a few things from SprintRay and, the shipping took way longer than I expected. The tracking barely updated for days, so I was kind of just sitting there wondering where my package even was.

It did finally show up and everything was fine once it got here, but yeah, the delivery process was frustrating. For what it costs, I was expecting better updates and quicker handling...

I use SprintRay mostly for dental prints, the post-processing has been decent. The wash and cure steps are easy enough to follow, and on a good day, it really does feel like it’s saving me from a small mountain of extra work.

That said, it’s not always the smooth, glorious workflow I was hoping for. Every now and then, a part comes out needing more cleaning or another round of curing, and suddenly the whole process starts dragging like a dramatic plot twist I did not ask for.

The support info is fine and I don’t hate the system at all, but I do wish it felt more consistent from print to print. It’s not a disaster by any means, just sitting firmly in the “decent but could be better” category for me right now.

My first impression wasn’t great because the warranty process took longer than I expected. It was kind of frustrating at the start and made me feel like things weren’t very organized. In the end, the warranty was okay and got handled, but the wait definitely left a bad taste at first.

I was hoping this would work better for our clinic, but the prints are slow and end up taking way too long. For how much we need to get through in a day, it’s just not really worth it for us.

I was disappointed. For the price, I expected a lot better, but it just didn’t feel worth it. To make it worse, it looked like it had been handled carelessly, which really made the whole thing feel even more overpriced

I ordered this last week hoping it would be a quick fix, but once it arrived and I tried it on my case, the fit was completely off. After a few minutes of adjusting it, it was clear it just wasn’t made accurately for my model. Unfortunately, it didn’t work for me at all

I wasn’t happy with this at all. The whole process was way more complicated than it needed to be, and support took forever to respond. For what they’re charging, I expected things to be smoother. After a while I started wondering if they make it difficult on purpose so people just give up. Either way, I wasted a bunch of time and ended up really frustrated. I wouldn’t use it again

I was hoping these would come out better, but the prints looked really blurry and kind of rough overall. Maybe it was the file or the printing, I’m not sure, but either way… I just don’t think it was worth it...

This does help our lab get prints out, and I do appreciate that. But the setup hiccups still slow us down more than they should. When people are trying to get their work done, it feels fair to expect things to run a bit more smoothly

I’m frustrated with this thing. It keeps having hardware problems and randomly stopping in the middle of jobs, and at this point I feel like I’m troubleshooting more than I’m actually printing. It doesn’t feel like an update issue or anything like that—just unreliable hardware. For what I paid, I expected way better.

I tried reaching out for help a few times, but the replies were slow and not that useful. It kind of felt like... nobody really took the time to read what my issue actually was

The site felt really messy and confusing. I kept clicking around trying to figure out where things were, but it took way more effort than it should have. After a while I just got frustrated and gave up.